At Spencer Scoops Dog Poop, we value your privacy and are committed to protecting your personal information.

How to Reach Us

• Phone (Calls, Billing, Questions, or Support): (385) 330-4153
• Text Messaging (Appointments & Service Updates): (385) 438-3024
• Email: spencerscoopsdogpoop@gmail.com

Please note: Our text messaging number is primarily used for outgoing service communications such as appointment reminders and “on the way” notifications. For urgent questions, billing inquiries, or support, please call our main business number.

Information We Collect
When you submit your information through our website forms, advertisements, or communicate with us, we may collect:

• Name
• Phone number
• Email address
• Zip code
• Number of dogs
• Service address
• Service history and communication records

How We Use Your Information
We use your information to:

• Determine if we provide services in your area
• Provide quotes and schedule services
• Send appointment reminders and service updates
• Communicate about your account or services
• Process payments and invoices
• Provide customer support

Text Messaging (SMS) Communications
By providing your phone number, you consent to receive text messages from Spencer Scoops Dog Poop. These may include:

• Appointment reminders
• Service notifications
• Billing alerts
• Customer support messages

Message frequency varies depending on your service and interactions.
Message and data rates may apply.

You can opt out of receiving text messages at any time by replying STOP to any message.
For help, reply HELP or contact us at spencerscoopsdogpoop@gmail.com.

How We Share Your Information
We do not sell or share your personal information with third parties for marketing purposes.

We may share your information with trusted third-party service providers only as necessary to operate our business, such as:

• Scheduling and client management (Jobber)
• Payment processing (Stripe, WePay)

These providers are required to protect your information.

Data Storage and Security
Your information is stored securely, and we take reasonable measures to protect it from unauthorized access, disclosure, or misuse. We use industry-standard tools and systems to safeguard your data.

We do not store credit card information directly. Payments are processed through PCI-compliant providers.

Your Rights and Choices
You may:

• Request access to the personal information we have about you
• Request corrections to your information
• Request deletion of your data

To make a request, contact us at spencerscoopsdogpoop@gmail.com.

Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: March 2026

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